F.A.Q.

How long until I receive my LazerDans shoes?

The current wait time is around 7-10 business days.

How do you ship?

 

We use USPS Priority Mail 2-3 day shipping for Domestic Packages.

We use USPS Priority Mail 6-10 day shipping for International Packages.

We use DHL Express World Wide 1-3 day shipping for International Packages

*NOTE*

Prices shown at check out for shipping rates are directly from USPS and DHL.  These prices do not include possible duties, customs, international fees, and additional taxes. The customer is responsible for any additional international charges/fees required by their local international import laws. Please keep this in mind before purchasing.  If you have any concerns or questions, feel free to write us an email at lazerdanbenthall@gmail.com or direct message us on Instagram @danbenthall.

 
Do you accept exchanges or returns?

 

Due to high volume and dynamic inventory fluctuations, we do not currently offer exchanges. You can return your product and reorder.

Returns only by US Postal Service

  1. Pack and seal the product securely in your original LazerDans box (if possible) or any cardboard shipping box.
     

  2. Write your name, return address, and order number on the return shipping label. Order number(s) can be found in your in your shipping confirmation email.
     

  3. Attach the prepaid US Postal Service return label to the outside of the return package (make sure to cover or remove any old shipping labels).
     

  4. The package can be picked up by the US Postal Service at your mailbox or dropped off at the Post Office or FedEx Retail location. 

Please note, returns may take 8-13 business days to be processed. We appreciate your patience and understanding.

A full refund, excluding shipping charges, will be issued on unworn merchandise within 30 business days to the original form of payment.